Customer Service Representative - Entry Level at CSA Transportation
alberta, Alberta, Canada -
Full Time


Start Date

Immediate

Expiry Date

27 Jan, 27

Salary

45000.0

Posted On

29 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Transportation & Logistics

Description
  • Respond to customer inquiries and provide timely, professional support.
  • Assist customers with shipment updates, service requests, and general transportation-related questions.
  • Coordinate with internal departments to resolve customer issues and ensure a smooth service experience.
  • Prepare and enter customer quotes for transportation services
  • Learn and use company systems, processes, and transportation management software.
  • Maintain accurate customer information, shipment details, and related documentation.
  • Build strong communication, problem-solving, and customer relationship management skills.
  • Support additional departmental tasks and projects as required.


How To Apply:

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Responsibilities
  • Respond to customer inquiries and provide timely, professional support.
  • Assist customers with shipment updates, service requests, and general transportation-related questions.
  • Coordinate with internal departments to resolve customer issues and ensure a smooth service experience.
  • Prepare and enter customer quotes for transportation services
  • Learn and use company systems, processes, and transportation management software.
  • Maintain accurate customer information, shipment details, and related documentation.
  • Build strong communication, problem-solving, and customer relationship management skills.
  • Support additional departmental tasks and projects as required.


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