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Customer Service Representative - Entry Level at Freedom Academy Inc
Meridian, Idaho, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Aug, 26

Salary

0.0

Posted On

06 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Listening, Customer Service, Computer Skills, Troubleshooting, Documentation, Professionalism, Patience

Industry

Description
We are looking for friendly, motivated Customer Service Representatives to join our team. In this role, you will be the first point of contact for customers, helping answer questions, resolve issues, and provide a positive experience. This is an excellent opportunity for individuals looking to start a career in customer service, communications, or office support. No prior experience is required—we provide full training. Key Responsibilities Respond to customer inquiries via phone, email, or chat Provide accurate information about products, services, or accounts Assist customers with questions, concerns, or basic troubleshooting Maintain a professional and positive attitude in all interactions Document customer interactions in internal systems Work collaboratively with team members to ensure excellent service Follow company guidelines and service standards What We’re Looking For Strong communication and listening skills Friendly, professional, and patient demeanor Basic computer skills Ability to learn quickly and follow instructions Dependable and team-oriented mindset No experience required (customer-facing experience in retail, hospitality, or similar roles is a plus) What We Offer Paid training and onboarding support Competitive hourly pay with performance bonuses Opportunities for advancement and career growth Supportive team environment Flexible scheduling options Hands-on experience in a growing company
Responsibilities
Act as the first point of contact to resolve customer inquiries via phone, email, and chat. Document interactions in internal systems while maintaining professional service standards.