Customer Service Representative - Entry Level at GEM

Virginia Beach, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Interpersonal skills, Marketing strategies, Promotional strategies, Event coordination, Brand engagement, Relationship building, Team collaboration, Growth mindset, Work ethic

Industry

Non-profit Organizations

Description

We are a growing event promotions and marketing firm recognized for delivering outstanding customer service and brand engagement experiences. Our team specializes in connecting clients with consumers through live events, promotional campaigns, and face-to-face marketing strategies. About the Role As we continue to expand our client base and national reach, we are seeking Entry Level Customer Service Representatives to join our team. In this role, you will work on-site at promotional events, providing direct support to both customers and clients while helping execute marketing and promotional strategies. This is an entry-level opportunity with unlimited growth potential. All employees begin in an entry-level role and advance into leadership and management positions based on performance. Key Responsibilities Deliver exceptional customer service at live events and brand activations Represent client brands and communicate product and service offerings Assist in executing event marketing and promotional campaigns Build relationships to increase customer engagement and brand loyalty Support event setup, coordination, and on-site operations Collaborate with team members to meet campaign goals and performance targets What We Offer Comprehensive paid training led by experienced leadership Travel allowance for events and promotional campaigns Opportunities for community involvement and charity initiatives Flexible scheduling options Performance-based career advancement opportunities A fast-paced, team-oriented work environment Qualifications Previous experience in customer service, retail, or hospitality required Strong interpersonal and communication skills Must have reliable transportation Ability to quickly learn and apply marketing and promotional strategies Positive attitude with a strong work ethic and growth mindset Interest in an entry-level role with long-term management opportunities Important Note This is an entry-level position designed for candidates seeking career growth. Management roles are earned through hands-on training and performance-based advancement, not direct placement.

Responsibilities

The representative will deliver exceptional customer service at live events and brand activations while executing marketing and promotional strategies. They are also responsible for building customer relationships and supporting on-site event operations.