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Customer Service Representative at Evolution Bottling and Packaging Solutions Ltd
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

04 Jan, 27

Salary

40000.0

Posted On

06 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Consumer Services

Description
  • Respond promptly and professionally to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services, assisting customers with their needs.
  • Analyse customer feedback and resolve issues efficiently to enhance customer satisfaction.
  • Upsell additional products or services where appropriate to meet customer needs.
  • Maintain accurate records of customer interactions through data entry into our systems.
  • Demonstrate excellent phone etiquette while communicating with customers.
  • Collaborate with team members to improve service delivery and share best practices.
Responsibilities