We are seeking an organized Customer Service Representative to join our team at the sales counter. The ideal candidate will provide excellent service to our customers while supporting daily operations in a fast-paced environment.

DESIRED QUALIFICATIONS AND SKILLS:

• Strong verbal and written communication skills in English (additional languages are an asset)
• Professional and polite phone etiquette
• Ability to remain calm and composed in a high-volume environment
• Experience in the trades industry is considered an advantage
• Strong organizational and multitasking skills

• Greet and assist customers at the sales counter
• Handle customer inquiries via phone, email, and in person with professionalism and courtesy
• Process orders, returns, and payments accurately
• Maintain organized records and ensure product availability
• Collaborate with team members to ensure smooth daily operations