Customer Service Representative at Fader Agencies
Dartmouth, NS B3B 1L6, Canada -
Full Time


Start Date

Immediate

Expiry Date

05 Feb, 25

Salary

20.0

Posted On

29 Jan, 25

Experience

0 year(s) or above

Remote Job

No

Telecommute

No

Sponsor Visa

No

Skills

Deliveries, Computer Skills, French

Industry

Marketing/Advertising/Sales

Description

SUPPORT PERSON WANTED – DARTMOUTH, NS

Fader Agencies, a trusted leader in the sale and repair of electric motors and pumps, is expanding! We are looking for a reliable Support Person to assist with all aspects of our business at our Dartmouth, NS location.
In this versatile role, you’ll be a key contributor to our operations, assisting with a wide range of tasks. Your responsibilities will include performing deliveries and pickups around the HRM, supporting our technicians in the shop, working on the front counter, and helping with day-to-day business operations. You’ll also play an important role in customer interactions, and ensuring that customer needs are met with excellent service. Your efforts will be vital in keeping the business running smoothly, efficiently, and maintaining strong customer relationships.

QUALIFICATIONS:

  • Strong computer skills and attention to detail
  • Excellent communication and organizational skills
  • Ability to work independently and as part of a team
  • Ability to lift and handle 50 pounds
  • Previous experience in a similar support role is an asset
  • A valid driver’s license is required for deliveries
  • Knowledge and understanding of electric motor and pumps an asset
  • Previous safety and forklift training an asset
  • Mechanical aptitude
  • A positive attitude
Responsibilities
  • Help with front counter operations, including customer inquiries, order processing, and sales support
  • Perform deliveries and pickups around the HRM
  • Assist technicians in the shop with various tasks
  • Provide customer follow-up and ensure strong relationships
  • Assist with shipping and receiving
  • Support the inside sales team with product inquiries and order processing
  • Help with day-to-day operations and maintain smooth workflow across departments
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