ESSENTIAL REQUIREMENTS:

You must have outstanding spoken and written English skills for this role.
Fantastic telephone customer service skills
Fun, friendly, outgoing personality
Experience in an office environment
Epic organisation skills
Previous basic use of Spreadsheets and word processing software
Basic office skills
You must be able to commute to our NW10 bakery every day.

DESIRABLE REQUIREMENTS:

Use of Mac OS technology
Experience with Shopify backend software
Knowledge of cake baking/decorating
Job type – Full-time

*Helping customers place cake orders
*Helping customers find the best cake/cupcakes to suit their needs
*Assisting with delivery queries
*Liaising with our Fulham store
*Answering customer calls
*Running a busy office and email inbox
*Finding solutions for problems.
*Contacting corporate clients and assisting with placing orders.