Customer Service Representative at Freeman Jet Center - Acadiana

Pueblo, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

16.0

Posted On

06 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Multi-line Phone Systems, Microsoft Office, Transaction Processing, Inventory Management, Communication, Organization, Multitasking, Hospitality

Industry

Airlines and Aviation

Description

Description General Purpose of Job: The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business’ flight departments and high profile clients. As a Customer Service Representative, you will provide customers with professional service and solutions. Requirements Duties: Provide superior customer service to crew members and passengers Assist customers with requested services such as fuel, hangar space, catering, hotel accommodations, ground transportation, etc. Resolve customer requests, questions and complaints regarding Freeman Holding services or products Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets Perform other duties as assigned Qualifications: High school diploma or GED Must be 18 years or older Hotel/hospitality/customer service experience a plus Must be comfortable learning how to answer multi-line phone system, email, filing, faxing and computer skills including Microsoft products Must be able to lift 20 lbs. and carry up to 10 lbs. Frequent sitting, standing, bending, reaching Must pass pre-employment drug test and obtain security clearance Must have valid Driver’s license Competency/Behavioral Requirements: Must be available for holidays and weekends if needed Experience in aviation is a plus Must be a self-starter, be reliable, responsible, and dependable, and fulfill obligations Must have the ability to multitask; excellent communication and organizational skills. Be pleasant with others on the job and display a good-natured, cooperative attitude Job Types: Full-time, Part-time Salary: From $16.00 per hour Job Types: Full-time, Part-time Benefits: Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses. Shift: Day shift Evening shift Schedule: Weekend availability Ability to commute/relocate: Pueblo, CO 81001: Reliably commute or planning to relocate before starting work (Required)

Responsibilities

Act as the primary point of contact for flight departments and high-profile clients at the facility. Provide professional solutions and coordinate services such as fuel, catering, and transportation while processing sales transactions.