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Customer Service Representative-French Speaking at Ballpoint

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

1200.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

French Fluency, English Proficiency, Customer Support, Communication Skills, Problem Solving, Documentation, Interpersonal Skills

Industry

Leisure;Travel & Tourism

Description

Customer Service Representative – French Speaking Location: Portugal For an international company based in Portugal, we are looking for French-speaking Customer Service Advisors. Key Responsibilities: Manage customer inquiries via phone, e-mail, or live chat. Provide clear, friendly, and professional support. Deliver accurate, solution-oriented information. Record and document customer interactions in the system. Maintain quality and service standards. Collaborate with international teams when necessary. No prior customer service experience is required. This position is for you if you: Speak French at a native or C1-C2 level (fluent/bilingual). Have an English level of B1 or higher. Are ready to live and work in Portugal. Are motivated, reliable, and eager to learn. Are open to a multicultural work environment. Are an EU citizen or hold a valid work permit for Portugal. What we offer: Salary: 975 € - 1200 € gross per month. Paid training and a structured onboarding process. A multicultural, young, and dynamic work environment. International professional experience within a global company. Valuable communication and business skills to boost your future career. Relocation Support: We offer a relocation package to assist you with your move. Full details regarding the process and benefits will be discussed during your interview. Apply now and launch your international career in Portugal!

Responsibilities

Manage customer inquiries via phone, email, and live chat while providing professional, solution-oriented support. Document all interactions in the system and collaborate with international teams to maintain service standards.