Customer Service Representative Full Time at Kane's Furniture

Lakeland, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Payment Processing, Conflict Resolution, Clerical Support, Scheduling, Record Keeping, Professional Communication, Time Management

Industry

Furniture and Home Furnishings Manufacturing

Description

The talented Customer Service Representatives at our Kane's stores are the key players towards our continuing success of our 60,000+ square foot showrooms and are key contributors and the heart of success at our stores. If you are someone who is career-minded, prepared to take ownership, and are committed to driving a high level of performance we encourage you to contact us for this great career opportunity! Our Customer Service Representatives are professionals who possesses a demonstrable track record of strong customer service acumen and present a confident, positive, and professional demeanor while handling customer inquiries and payments at our showrooms. Full Time Duties and Responsibilities: * Prompt recognition of internal and external customers. * Friendly and courteous when approached in person or on the telephone. * Resolve customer issues with minimal supervision. * Follows up with customers in a timely fashion. * Handles payments, financing and refunds within company guidelines. * Maintain accurate records by utilizing all available technology. * Executing the clerical service functions to include scheduling, routing, finalizing and parts ordering. * Update and maintain all customer service reports and records. * Perform other duties as assigned What we offer to you: * Health Benefits to include Medical, Dental, Vision, Supplemental Insurance, Telemedicine * Free Life Insurance * 401k/Profit Sharing Plan * Career Growth * Social Responsibility to include building Habitat Houses, American Heart Association Fundraising, to name a few * Furniture Discounts * Working for a great store team! * Compensation commensurate with your experience Qualified candidates will have a steady job history and 1+ year experience in a similar role. Please note that the part time work schedule will depend upon business needs accordingly, some weekend and evening hours may be required. Qualified candidates are encouraged to submit their resume by clicking the "apply" button or may inquire and apply in person at our store: Kane's Furniture is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local law. We maintain a drug-free workplace and perform pre-employment background and drug testing. Kane's is proud to be an EEO/AA employer M/F/D/V. Kane’s is an equal opportunity employer. Qualified applicants will receive consideration without regard to sex (Title VII of the Civil Rights Act of 1964 prohibits discrimination on the basis of sex), race, color, religion, age, gender identity, national origin, sexual orientation or disability. We encourage all qualified applicants to apply. If you believe you have been discriminated against, please call our hotline at 877-824-5782. You also have the right to file a charge of discrimination with the Equal Employment Opportunity Commission.

Responsibilities

The role involves handling customer inquiries, processing payments, and managing refunds within company guidelines. Additionally, the representative is responsible for clerical functions such as scheduling, routing, and maintaining customer service reports.