Job description:
We are looking for a candidate to help the customers by listening to their queries and assisting them accordingly.
Some of the roles, responsibilities and skills required are:
- Must speak HINDI/URDU and ENGLISH (Arabic is a plus).
- Excellent communication abilities, including written and verbal communication.
- Handle calls in a consistently polite, professional and efficient manner.
- Answer phones and messages, respond to customer requests and clarify the desired information.
- Follow-up on customer inquiries that are not immediately resolved.
- Take the extra mile to engage and help the customers.
- Previous call center customer service experience is required.
- Skills preffered: 3CX, Zendesk, FreshDesk, Bitrix24

This is not a typical telemarketing role where you’ll be asked to generate leads or achieve targets on monthly basis, it’s just a customer support position to provide better assistance and resolve our customer concerns

Location: Al Barsha 1
Working Hours: 9 AM – 6 PM
No. of Positions: 1

Salary: 2,000-4,000

To Apply: Mail-to: jobs@upay.ae with the subject CALL CENTER REPRESENTATIVE - Full Time.
Job Type: Full-time
Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

• Will you be able to join Immediately?

Expected Start Date: 22/08/202

Please refer the Job description for details