Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Representative at GAIA FLOORING INC

Fremont, California, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

24.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Teamwork, Time Management, Organization, Data Entry, Google Suite, MS Office, Spanish

Industry

Wholesale

Description

Customer Service Representative As a fresh face in the flooring world, Gaia is building a brand that our customers and end users can be satisfied with. As a Customer Service Rep, you will often provide the first impression of Gaia to our customers and business partners. You will be answering phones and helping individuals who come to our office to pick up materials. Ultimately, we’re seeking a Customer Service Rep that demonstrates a strong work-ethic, punctuality, and reliability. Strong communication and teamwork will be vital in this role. Schedule: Monday - Friday, 8:30 am to 5 pm Location: 40577 Albrae St, Ste F, Fremont CA Pay Rate: $20 - $24 hourly Responsibilities: * Greet and engage clients with a positive demeanor when they’re Will Calling materials * Answer phone calls while providing excellent customer service * Respond to email inquiries in a timely fashion * Conduct stock checks, order placements, and send confirmations * Perform data entry and up keep on daily logs * Follow up with clients on open orders and cancellations of unneeded orders * Schedule delivery routes efficiently and confirm deliveries * Assist the outside sales team by providing general information about products and services to clients and potential dealers * Have open communication with management to remain updated on new products, policies, and services * Perform other duties as assigned. Requirements: * High School Diploma * Customer Service Experience (At least 1 year) * Ability to Speak Spanish (Preferred) * Knowledge of the Google Suite and MS Office Suite * General computer and virtual skills * Excellent written and verbal communication skills * Great time management skills with the ability to prioritize work * Strong organizational skills * US Work Authorization Benefits: * Paid Time Off * Paid Holidays * Health and Dental Benefits * 401k

Responsibilities

As a Customer Service Representative, you will greet clients, answer phone calls, and respond to email inquiries. You will also assist with stock checks, order placements, and provide support to the sales team.