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Customer Service Representative (German Speaking) at Celanese

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

16 Feb, 26

Salary

0.0

Posted On

18 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, German, English, SAP, Troubleshooting, Problem-Solving, Communication, Relationship-Building, Detail-Oriented, Multitasking, Positive Attitude, Empathy, Accountability, Open-Minded, Solution-Oriented

Industry

Chemical Manufacturing

Description

Overview ✅ Position Summary As a Customer Service Representative (German Speaker) you will be responsible for managing the end-to-end order process, ensuring accuracy and exceptional customer satisfaction. Your scope includes: Pricing administration Order entry Billing coordination Collections Problem resolution Complaint handling Master data maintenance Responsibilities 🔍 Your Responsibilities Ensure perfect order fulfillment and resolve issues promptly. Act as the key transactional contact for customers. Collaborate with internal teams: Sales, Marketing, Supply Chain, Quality, Finance, and Procurement. Maintain and update customer master data in SAP. Apply diversified pricing applications and process billing adjustments (returns, credit/debits). Document and follow up on internal and external complaints. Support sales representatives and managers with sales data analysis, reporting, and customer follow-up. Qualifications 🎯 What We’re Looking For College/University degree. Fluent German and English (both written and spoken). SAP knowledge is an advantage. Strong troubleshooting and problem-solving skills. Excellent communication and relationship-building abilities. Customer Service experience is a plus. Precise, detail-oriented, and able to multitask under pressure. Positive attitude, empathy, and accountability. Open-minded and solution-oriented. 💎 What We Offer Hybrid working environment for flexibility. Opportunities for career development and growth. Cross-functional collaboration and networking. Employee groups, social and charity events. Fun perks like Dog Days at the office! 👉 Ready to make an impact?Apply now and join a team that combines professionalism with a friendly, supportive culture.

Responsibilities

Manage the end-to-end order process, ensuring accuracy and exceptional customer satisfaction. Act as the key transactional contact for customers and resolve issues promptly.