REQUIREMENTS:

• Must be a (female candidate from the Philippines).
• Proven experience in a customer service role is preferred.
• Excellent verbal and written English communication skills.
• Strong listening and problem-solving skills.
• Proficient in using computers and customer service software (CRMs).
• Ability to stay calm under pressure and handle multiple tasks efficiently.
• High school diploma required; college degree preferred.
• Willing to work flexible hours, including weekends or holidays if required.
  Job Type: Full-time
  Pay: AED1,500.00 - AED2,500.00 per month
  Application Deadline: 09/08/202

• Respond promptly and professionally to customer inquiries via phone, chat, or email.
• Identify and assess customers’ needs to achieve satisfaction.
• Provide accurate, valid, and complete information using the right tools and systems.
• Handle complaints, provide appropriate solutions and follow up to ensure resolution.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Keep detailed records of customer interactions and transactions.
• Work closely with internal teams to ensure smooth handling of customer issues.
• Meet personal/team targets for customer service metrics.