GFL Environmental is currently seeking a Customer Service Representative to join our team in Windsor, ON. This position will provide timely responses and excellent service to the Company’s internal and external customers. Work closely with sales, logistics/dispatch, and operations to provide service to customers. Answer phone calls/emails and respond to customer inquiries in a professional and timely manner.
This is a full-time, in-office position from Monday to Friday, with shift timings scheduled between 7:00 AM and 6:00 PM (40 hours per week). You will also be required to work every other Saturday.
If you’re a detail-oriented, customer-focused professional, we’d love to hear from you!

At GFL our goal is to invest in our people and provide opportunities to grow, for life!

• Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE!
• We offer a competitive benefits plan, including RRSP match, orthodontics and vision coverage
• With 20,000+ employees across North America, we offer a dynamic set of career opportunities, locations and growth!
• We appreciate all of the local communities we live and work in, and actively contribute to them through our flagship Full Circle Project
• We believe
• investing in the future is the right investment, our first fully electric truck is now in operation!
• GFL is traded on the NYSE & the TSX – search “GFL” to see our stock performance

REQUIREMENTS:

• High school diploma or general education degree (GED) required
• Prior experience in fast-paced, customer facing background
• Excellent written and verbal communication skills

• Work closely with sales, logistics/dispatch, and operations to provide service to customers.
• Answer phone calls/emails and respond to customer inquiries in a professional and timely manner.
• Responds to inquiries from customers or clients and research/resolve concerns or discrepancies
• Provide branch customer service by answering questions and resolving customer issues
• Perform other duties and responsibilities as required or requested by management.