Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Customer Service Representative at GoGoX

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Teamwork, Logistics Management, Positive Attitude, Eagerness to Learn

Industry

technology;Information and Internet

Description

We are seeking a dedicated Customer Service Representative to provide logistical support and handle customer inquiries. You will be responsible for responding to customer concerns, managing complaints, and ensuring a positive service experience. The role includes both phone and online communication, with potential leadership opportunities for those with more experience. Shift duty is required. What You Will Deliver Handle customer queries and logistics arrangements via phone and online platforms. Resolve customer concerns and complaints with a positive and helpful attitude. Maintain professional customer service, creating a great experience for customers. Assist Team Leaders in senior positions. Participate in shift-based work schedules. Who You Are Minimum of SPM or Diploma. At least one year of customer service experience is preferred (Fresh graduates are welcome to apply). Strong communication skills, problem-solving ability, and work ethic. Attention to detail and eagerness to learn. Positive attitude and teamwork skills. Proficiency in written and spoken English. Senior roles will be considered for candidates with more experience.

Responsibilities

You will handle customer queries and logistics arrangements via phone and online platforms. The role includes resolving customer concerns and complaints while ensuring a positive service experience.