Customer Service Representative at Greenfix Property Care

, , Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, English Proficiency, Computer Proficiency, Problem Solving, Multitasking, Customer Focus, Empathy, Call Handling, Documentation, Escalation, Flexibility, Inbound Calls, Outbound Calls, Communication Scripts, Company Procedures

Industry

Household Services

Description

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Sutherland Director Talent MBA in Human Resources Basic Requirements: High school diploma or equivalent; college degree is a plus. Very good verbal and written communication skills. Very good verbal and written English skills (B1 or above) Proficiency in using computers and basic software. Ability to handle Inbound calls professionally and efficiently. Strong problem-solving and multitasking abilities. Customer-focused attitude with a calm and empathetic approach. Willingness to work flexible shifts, including evenings, weekends, and holidays. Willing to work on hybrid work environment (min 40% presence from site). Previous call center or customer service experience is preferred but not required. Key Responsibilities: Answer incoming calls and respond to customer inquiries. Outbound calling to interested customer and marking down their interest Provide accurate information and resolve issues promptly. Document interactions and update customer records. Follow communication scripts and company procedures. Escalate complex issues to supervisors when necessary. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Sutherland by 2x Get notified about new Customer Service Representative jobs in Eastern, Saudi Arabia. Al Khobar, Eastern, Saudi Arabia 1 month ago Customer Service Representative - Store 17 Customer Service Representative / Tamheer Al Khobar, Eastern, Saudi Arabia 1 month ago Key Account Manager Commercial Risk or General Lines Al Khobar, Eastern, Saudi Arabia 1 month ago Al Khobar, Eastern, Saudi Arabia 1 month ago Al Khobar, Eastern, Saudi Arabia 1 month ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Responsibilities

The Customer Service Representative will answer incoming calls and respond to customer inquiries while providing accurate information and resolving issues promptly. They will document interactions and update customer records, following communication scripts and company procedures.