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Customer Service Representative at Hardscapes & Masonry
Bridgeton, Missouri, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Jul, 26

Salary

0.0

Posted On

12 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Technical assistance, Invoicing, Sales support, Product knowledge, Dispatching, Scheduling, Microsoft Office, Organizational skills, Communication skills, Problem-solving

Industry

Building Materials

Description
We are seeking a Customer Service Representative to join our team! *This is an on-site role, and will not be remote or hybrid, at any time.* What We Offer: * Work in a team-oriented environment where collaboration is a priority. * Achieve your professional goals without sacrificing the balance between work and life. * A comprehensive benefits package with options to choose what works best for you and your family. About the Role: As a Customer Service Representative with Midwest Block & Brick you are responsible for: * Providing in-person and on-the-phone customer service to our contractors and customers. * Providing technical assistance for installing and maintaining the products we sell. * Creating accurate and complete invoices/sales orders. * Working with Outside Sales Representatives. * Ensuring customer satisfaction. * Maintaining knowledge of products and their applications. * Knowing competitor products. * Assisting with dispatching and scheduling deliveries. * Completing daily paperwork. About You: The ideal candidate for this role will have: * A basic knowledge of Microsoft Office programs. * Good organizational and communication skills.  * Strong problem-solving skills. * Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment). Ready to apply? The process is simple.  Click on the “apply” button to get started or apply in person. 
Responsibilities
The Customer Service Representative provides in-person and phone support to customers and contractors while offering technical product assistance. They are also responsible for creating sales orders, managing daily paperwork, and coordinating with the sales and dispatch teams.