MANAGING OUR INBOUND CUSTOMER SERVICE VIA TELEPHONE.

• Providing A High Standard Of Customer Service To Our Customers.
• Dealing With First Time Customer Query Resolution When Possible, Dealing with Correct Escalation Procedures.
• Using And Implementing Feedback Given From Coaching And Monitoring Sessions.
• Maintaining High Standard Data Security And GDPR Regulations.
• Following Your Assigned Daily Schedules and Tasks.
• Managing Complaints

REQUIREMENTS:

• At Least 6 Months Customer Service Or Contact Centre Experience
• Full Time Availability
• ID & Right To Work Required (Passport Or Birth Certificate)
• Immediate Start
• Basic Access NI check / Credit check is required once successful.