Customer Service Representative/ Head Office Support
Date: Mar 26, 2025
Location:Chatswood, AU
Company: Getinge Australia Pty Ltd
Remote Work: Field
Getinge was built on a genuine compassion for people’s health, safety, and wellbeing. Today, we operate in over 40 countries with more than 11,000 employees worldwide. Our vision is to become the world’s most trusted and respected medical technology company - and this starts with great people.
We are searching for our Front of House Receptionist and Customer Service Representative, to join our team based in Chatswood. Reporting to the Team Leader, Customer Service, you will be joining a tight knit and supportive team responsible for processing the daily operational needs of internal and external customer requirements, whilst delivering customer centric solutions and satisfaction to all stakeholders.

• Greeting visitors to the office, arranging couriers, assisting with general office housekeeping.
• Customer Service support in the customer service call centre, which is not limited to inbound, and outbound calls, buddy training programs, various departmental / organisational administration support set by management.
• Providing processing and expediting support to internal and external customers before, during and after the sale for timely delivery of product.
• Processing orders, invoicing, credits, returns, backorder management, consignment processing and reconciliation, freight investigation, stock allocations, complaints, price checks, quotations, order acknowledgements.