OVERVIEW

Join the Heppner Group as a Customer Service Representative, supporting clients in the area of Medicare/Insurance Solutions. This is a full-time, client-focused role ideal for individuals who are passionate about deliver exceptional customer service and building lasting relationships. As a key member of our team, you’ll engage with warm, inbound contacts, assisting clients with questions, coverage options and ongoing support. Enjoy a rewarding career with growth opportunities, bonuses, a collaborative team environment and satisfaction of helping people making informed decisions about their healthcare.

QUALIFICATIONS

• Excellent communication skills (both verbal and written)
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Bilingual or multilingual capabilities are highly desirable for serving diverse clientele.
• Proficient in analysis skills to evaluate client needs and recommend suitable insurance solutions.
  If you’re passionate about helping people navigate their healthcare options and want to grow in a supportive, high-earning environment — we want to hear from you!
  Job Type: Full-time
  Pay: From $25.00 per hour
  Expected hours: 40 per week

Benefits:

• 401(k)
• Flexible schedule
• On-the-job training
• Paid time off
• Work from home

Ability to Commute:

• Saint Paul, MN 55121 (Required)

Ability to Relocate:

• Saint Paul, MN 55121: Relocate before starting work (Preferred)

Work Location: In perso

• Evaluate client needs and provide expert guidance on appropriate plan selection.
• High school diploma or equivalent required
• Assist with enrollments during AEP, OEP, and Special Enrollment Periods.
• Build and nurture long-term client relationships through ongoing support and
• service.
• Participate in ongoing professional development and training.