The Role
We’re looking for two enthusiastic Customer Service Representatives to join our Vancouver team for the winter season, starting immediately. If you love meeting new people, providing top-tier customer service, and working in a fun, dynamic environment, this is the job for you!
This is a part-time winter position (about 16 hours per week on average), with hours varying depending on the weather. On sunny days, shifts may extend up to 30 hours per week. On cold or rainy days, hours may drop to zero. For the right candidate, this role could easily turn into a full-time summer position as our busy season ramps up.
Position Details
- Hiring for: 2 positions
- Location: Downtown Vancouver, BC
- Compensation: $18/hour + bonuses
- Employment Type: Part-time, weather-dependent
- Schedule: Must be available weekends and evenings. We are very accommodating and flexible with scheduling.
Key Responsibilities
- Welcome customers and assist with bookings, payments, and rental policies
- Explain how to safely operate our electric HeyYa Carts
- Answer questions and provide insider tips on Vancouver’s best routes and attractions
- Ensure carts are clean, charged, and ready for rentals
- Drive an electric scooter to assist customers or complete quick tasks
- Work primarily indoors but be comfortable handling some outdoor tasks
- Handle customer inquiries and minor troubleshooting (bonus if you have mechanical or electrical skills!)
What We’re Looking For
- A friendly, outgoing personality—you love making people smile!
- Strong customer service and problem-solving skills
- Familiarity with downtown Vancouver and surrounding areas (knowing hidden gems is a plus!)
- Comfortable working in a fast-changing, weather-dependent schedule with both indoor and outdoor responsibilities
- Must have a valid driver’s license (Class 7 “N” is acceptable)
- Comfortable driving an electric scooter
- Reliable, responsible, and able to work independently or in a team
- Bonus: Mechanical or electrical skills for basic cart maintenance
Why Work With Us?
- Be part of a growing Canadian company already operating in Vancouver and Victoria
- Help visitors explore the city sustainably
- Flexible part-time winter schedule that can grow into a full-time summer job
- Opportunities for long-term employment and transfers to other locations as we expand across Canada
How to Apply
Send your resume and a short cover letter to jobs@heyya.ca.
Applications will be reviewed on a rolling basis—we encourage you to apply right away.
We can’t wait to meet you!
Job Types: Part-time, Seasonal
Contract length: 8 months
Pay: From $18.00 per hour
Expected hours: 8 – 30 per week
Application question(s):
- Are you willing to work evenings, weekends, and holidays, as necessary? Sometimes until 11pm?
Licence/Certification:
- BC driver’s license (class 5/7 or higher) (required)
Location:
Work Location: In perso
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