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Customer Service Representative at Highland Square Mustard Seed Market and Cafe
Akron, Ohio, United States -
Full Time

Start Date

Immediate

Expiry Date

29 Dec, 25

Salary

0.0

Posted On

30 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cash Handling, Problem Solving, Interpersonal Skills, Verbal Communication, Basic Math Skills

Industry

Food and Beverage Services

Description
Description Job Summary Provides excellent customer service acting as a liaison between the store, its customers and associates to resolve customer concerns and provide product and operational information. Operates a cash register and check stand to provide excellent customer service with the most accurate and efficient checkout service possible. Responsibilities Provides prompt and courteous customer service. Performs service desk duties including, but not limited to, refunds and exchanges, class registration, screening and distributing incoming calls, special ordering. Resolves customer concerns using sound judgment. Performs a cash audit of the contents in assigned cash drawer at the start and end of the work shift. Uses electronic scanner to record prices. Is knowledgeable of produce merchandise carried in the store. Processes payments and other various discount transactions at point of sale, and redeems discount and promotional coupons. Bags merchandise. Performs other duties as assigned. Working Conditions Works in a non-smoking store environment where there is not physical discomfort due to temperature, dust, noise, etc. Equipment Operated Personal Computer Cash Register Telephone Adding machine Requirements Education And Experience High school education or equivalent required Previous customer service experience preferred Previous cashier experience preferred Previous store/retail associate experience preferred Knowledge, Skills, Abilities Interpersonal skills Basic math skills Demonstrated problem solving ability Verbal communication skills Physical Requirements Bending Standing Communication (Verbal) Carrying 30lbs. Reading Walking Hearing (Auditory) Reaching Telephone Usage Lifting 30 lbs. Writing Grasping Operating Equipment Sight or Peripheral Vision
Responsibilities
The Customer Service Representative provides excellent customer service by acting as a liaison between the store, customers, and associates. They resolve customer concerns and provide product and operational information while operating a cash register.