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Customer Service Representative at Holbrook Heating Inc
Town of De Witt, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

18.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Problem-Solving, Organizational Skills, Detail-Oriented, Customer Relationship Building, Inbound Call Handling, Email Correspondence, Troubleshooting, Administrative Tasks

Industry

Software Development

Description
Description Launch Your Career at Holbrook Heating: Inside: Customer Service Representative Do you thrive in a fast-paced environment and enjoy building positive customer relationships? Holbrook Heating is looking for passionate and detail-oriented individuals to join our growing Customer Service team. This position offers a competitive hourly rate of $16 to $18. - Tuesday through Saturday. - 9:00 am to 5:30 pm If you are interested in joining our team, please apply! Customer Service Representative: Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism. Troubleshoot customer issues and provide efficient resolutions. Build rapport with customers, fostering long-term relationships. Assist with administrative tasks to maintain efficient operations. Requirements You're a great fit if you: Must be willing to work in office during scheduled hours. Possess excellent communication and interpersonal skills. Thrive in a collaborative and fast-paced work environment. Enjoy problem-solving and exceeding customer expectations. Are a detail-oriented individual with strong organizational skills. Have a willingness to learn and grow within the HVAC industry. High School Diploma On site Bonus points if you have: Experience in sales, customer service, or a related field. Working knowledge of HVAC equipment and services (a plus, but not required).
Responsibilities
The representative will be responsible for responding to inbound calls and emails, professionally addressing customer inquiries and concerns while troubleshooting issues to provide efficient resolutions. Additionally, the role involves building rapport with customers for long-term relationships and assisting with administrative tasks to ensure smooth operations.