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Customer Service Representative-Houston, TX at Community Veterinary Partners
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Multitasking, Attention to Detail, Microsoft Office, Computer Skills, Veterinary Software, Bilingual

Industry

Veterinary Services

Description
  About the Role: We are seeking a highly motivated and skilled CSR to join our team at Garden Oaks Veterinary Center in Houston, TX. As a CSR, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction with our services. You will be the first point of contact for our clients, and will be responsible for answering their inquiries, scheduling appointments, and maintaining accurate records. Your role will be critical in ensuring the smooth operation of our clinic and the satisfaction of our clients. Minimum Qualifications: * High school diploma or equivalent * Excellent communication and customer service skills * Proficient in Microsoft Office and basic computer skills * Ability to multitask and work in a fast-paced environment * Attention to detail and ability to maintain accurate records Preferred Qualifications: * Experience in a veterinary clinic or animal care setting * Experience with veterinary software programs * Bilingual in English and Spanish Responsibilities: * Greet clients and visitors in a professional and friendly manner * Answer phone calls and emails, and respond to inquiries in a timely and professional manner * Schedule appointments and maintain accurate records of client information and appointments * Assist with billing and payment processing * Maintain a clean and organized reception area Skills: As a CSR, you will use your excellent communication and customer service skills on a daily basis to provide exceptional service to our clients. You will also use your organizational and multitasking skills to manage client appointments and maintain accurate records. Proficiency in Microsoft Office and basic computer skills will be necessary for managing client information and processing payments. Preferred qualifications such as experience in a veterinary clinic or animal care setting, and proficiency in veterinary software programs will be beneficial in performing your duties effectively.
Responsibilities
As a Customer Service Representative, you will greet clients, answer inquiries, schedule appointments, and assist with billing. Your role is essential for maintaining client satisfaction and the smooth operation of the clinic.