Customer Service Representative at HRLeverage
Lagos, Lagos, Nigeria -
Full Time


Start Date

Immediate

Expiry Date

25 Jun, 25

Salary

0.0

Posted On

26 Mar, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Communications

Industry

Outsourcing/Offshoring

Description

HRLeverage delivers excellent spectrum of HR Business Solutions and strategic management support services through a customs built approach for organisations.As a premium professional HR Boutique firm domicile in Africa, with our global partners, we leverage on technology in providing a one-stop human resources services to various industries in terms of Staffing, Outsourcing, Executive search and recruitment, HR advisory, HR4SMEs, Expatriate management.
We are recruiting to fill the position below:

REQUIREMENTS

  • Must have a Bachelor’s Degree in communications or any other related field
  • Should have at least 2 years of experience as a customer service representative
  • Experience in a retail environment will be an added advantage
  • Must stay in Ikoyi or its’ environs (Onsite role)
  • Excellent communication and time management skills
Responsibilities
  • Addressing customer questions about products, services and orders.
  • Identifying and resolving customer issues in a timely and efficient manner.
  • Offering accurate and helpful information to customers.
  • Taking and processing customer orders, ensuring accuracy and timely fulfillment.
  • Keeping accurate records of customer interactions and transactions.
  • Identifying opportunities to recommend additional products or services to customers.
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