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Customer Service Representative at Hustle Notice Biz
New Orleans, Louisiana, United States -
Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

26.0

Posted On

05 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Empathy, CRM Software

Industry

Business Consulting and Services

Description
Customer Service Representative Department: Singnala Employment Type: Full Time Location: New Orleans, LA Compensation: $17.50 - $26.00 / hour Description Customer Service Representative Job Description Location: New Orleans, LA Overview: We are seeking a dedicated and passionate Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and support. You will be responsible for addressing inquiries, resolving issues, and providing information about our products or services. Key Responsibilities Provide outstanding customer service through various channels such as phone, email, and chat. Assist customers with inquiries related to products, services, and order status. Resolve customer complaints efficiently and effectively, ensuring a positive outcome. Document customer interactions and feedback in our CRM system accurately. Collaborate with team members to address complex customer issues and provide solutions. Identify opportunities to enhance customer satisfaction and promote loyalty. Skills, Knowledge and Expertise High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service or related field is a plus. Exceptional verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to handle challenging situations with empathy and professionalism. Familiarity with customer relationship management (CRM) software. Benefits Benefits: Competitive salary: $17.50 - $26.00 hourly (based on experience). Comprehensive health, dental, and vision insurance. Paid time off, including vacation, sick leave, and holidays. 401(k) retirement plan with company matching. Professional development and growth opportunities.
Responsibilities
The Customer Service Representative will provide outstanding service through various channels and assist customers with inquiries and complaints. They will document interactions and collaborate with team members to enhance customer satisfaction.