Customer Service Representative I at George's Inc

Springdale, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Order Entry, Billing Assistance, Inventory Analysis, Price List Development, Invoice Resolution, Collaboration, Traffic Management, Reporting, Microsoft Office, Credit Resolution, Product Availability, Appointment Scheduling, Problem Solving, Communication

Industry

Food and Beverage Manufacturing

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. SUMMARY: The Customer Service Representative l will be responsible for customer service and sales support for distributor, retail, and national account customers. This position assists customers with orders, enters orders accurately and timely and assists with billing items. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following: Request and monitor customer orders, key orders into order entry system and adhere to departmental guidelines. Assist credit department with resolving credit and payment information issues. Analyze daily inventory levels to determine product shortages, overages and needs. Assist sales in price list development and pricing communication to customers. Assist sales in invoice deduction resolution. Collaborate with production coordinators regarding product availability and customer needs. Assist with traffic with full truck utilization, disposition of product and appointment scheduling. Assist plant in resolving carryovers. Utilize daily reports to resolve backlog orders, verify billing accuracy and communicate shortages. SUPERVISORY RESPONSIBILITIES This position will not have supervisory responsibility. EDUCATION and/or EXPERIENCE Required High school diploma Experience in ordering and sales invoice systems Intermediate Microsoft Office skills, specifically Outlook and Excel Preferred Poultry experience George’s is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search, apply or interview for a career opportunity with the Company, please send an email to compliance@georgesinc.com or call 479-927-7000 to let us know the nature of your request and your contact information to assist you We are an Equal Opportunity Employer, including Disabled/Veterans Welcome to George’s! We are excited you are here. For over 100 years, we have been passionate about producing high-quality, nutritious chicken products. Want to know our secret ingredient? Our people. Behind every success story, & company milestone, our people lead the way. As a multi-generational, family-owned company, we believe that "family" extends beyond traditional boundaries. Here, we celebrate diversity and inclusivity and are dedicated to providing a supportive environment where you can grow, learn, and be recognized for your hard work. Our products are beloved across the United States, reaching countless families through restaurant chains. At George’s, you have the chance of becoming a part of something bigger than yourself. You’ll have the opportunity to make a meaningful impact locally while also seeing the influence of your work on a global scale. Welcome to George’s, where you’re not just joining a company—you’re becoming part of our family. We’re excited to grow together with you!

Responsibilities

The Customer Service Representative I will handle customer service and sales support for various accounts, including order management and billing assistance. They will also collaborate with sales and production teams to ensure customer needs are met.