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Customer Service Representative I with Dutch at AON Plc - Canada

Krakow, Lesser Poland Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

0.0

Posted On

15 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dutch Language Proficiency, English Language Proficiency, Customer Service, Communication Skills, Organization Skills, Problem Solving, Employee Benefits Administration

Industry

Financial Services

Description

You’re a good communicator and you’re looking for a role that will give you a chance to polish your language skills. Although you don't have much professional experience, you learn fast and you're looking for an opportunity that will allow you to develop your business expertise, take advantage of training programs and build up your skills step-by-step! This is a hybrid role with the flexibility to work both fully virtually and/or from our Kraków office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world! As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like: You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits. Also, in your first 3 months: you'll learn how we organize employee benefits for our clients you'll get to know our team of specialists who will share their expertise with you you'll become familiar with some online tools that our customers use to select and handle their benefits Skills and experience that will lead to success: up to 6 months of experience in a similar role would be useful, but we're much more interested in how quickly you can learn new skills excellent English and Dutch – you need to be at least C1 (on the CEFR scale) because you'll be using this language every day (Polish speakers may occasionally handle contacts in Polish) good communication skills – you need to be really good at interacting with customers and helping them to solve issues flexibility and good organisation skills Please attach CV in English only #LI-GK3 #LI-Hybrid #LI-Remote #healthandemployeebenefits 2567327

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Responsibilities

Act as the first point of contact for global clients to provide guidance and help regarding their benefits. Responsibilities include learning employee benefits organization and utilizing online tools to assist customers.