Customer Service Representative- IBS Lighting at FS Builder Resources

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data entry, Order management, Problem solving, Mathematical aptitude, Excel, Written communication, Verbal communication, Multi-tasking, Attention to detail, Reporting, Vendor relations, Billing

Industry

Construction

Description

CUSTOMER SERVICE REPRESENTATIVE- IBS LIGHTNING Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business. SUMMARY: In this position you will be responsible for entering data to order lighting materials for all scheduled deliveries and ensuring it is received in accordance with the appropriate delivery date. Problem solving and correcting any and all purchasing/receiving errors. OVERVIEW OF YOUR DAILY TASKS: * Orders all lighting materials * Tracks orders * Works with vendors to ensure material is received and available for delivery * Prepares daily and weekly reports, including billing packets for accounting * Communication with builders through different channels, as well as following up on discrepancies * Maintains correct data in the system through various builder systems SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROLE: * Strong mathematical aptitude and problem-solving ability * Experience in Excel preferred * Must possess strong written and verbal communication * Ability to multi-task * High School diploma/GED required * Attention to detail BENEFITS OF WORKING WITH OUR TEAM: * Medical, Dental and Vision coverage * 401K * Paid Holidays * Vacation and Personal Time * Employee appreciation events “Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.” *This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.

Responsibilities

The Customer Service Representative is responsible for entering data to order lighting materials and ensuring timely delivery. They also manage vendor communications, track orders, and prepare daily and weekly reports including billing packets.