INTERNATIONAL COMPANY SEEKING TALENTED INDIVIDUALS TO JOIN OUR TEAM!

We are an American company specializing in the financing, purchasing, and selling of used cars, with our main office located in Dallas, Texas.

JOB DESCRIPTION

The BDC Support Representative will play a key role in building meaningful connections to promote our brands across both physical and digital communities.

• Proactively contact, register, and follow up with potential clients via phone and digital platforms.
• Deliver excellent customer service, focusing on client satisfaction and experience.
• Promote products and clearly communicate key benefits to potential customers.
• Track and manage leads using the system, scheduling appointments as needed.
• Maintain and manage a portfolio of prospects, handling both inbound and outbound calls.
• Re-engage with previous visitors who did not purchase, identify reasons, and offer viable solutions or appointment reschedules.
• Communicate consistently with leads through appropriate channels (calls, messages, etc.).
• Meet or exceed minimum performance targets for calls, appointments, shows, and sales as set by the department.
• Serve as a brand ambassador by accurately presenting the company’s offerings and values.
• Address customer inquiries and needs promptly and efficiently across all communication platforms.
• Provide timely support to both new and existing customers across various channels.
• Report daily activity, including appointments and call metrics, to the direct supervisor.
  Tipo de puesto: Tiempo completo
  Sueldo: $21,000.00 - $25,000.00 al mes

Pago complementario:

• Bono mensual

Tipo de jornada:

• Diurno

Puede trasladarse/mudarse:

• Revolucion, 22015 Tijuana, B.C.: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Deseable)

Experiencia:

• Call Center: 1 año (Obligatorio)

Idioma:

• Inglés Avanzado (Obligatorio)

Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 07/05/202