Customer Service Representative at IQVENTURES HOLDINGS LLC

Carrollton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

16.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Communication Skills, Relationship Building, Financial Solutions, Documentation, Goal Achievement, Self-Motivation, Professionalism, Discretion, Bilingual (English/Spanish)

Industry

Financial Services

Description

Description Join IQ Ventures as a Customer Service Representative – Earn Base Pay + Commissions! Ready to turn your customer service skills into a rewarding career? At IQVentures, we’re looking for passionate Customer Service Representatives who thrive on making a difference. In this role, you’ll be the voice of our brand—connecting with customers, solving challenges, and introducing financial solutions that truly make an impact. Your mission? Deliver exceptional service, secure new business, and build lasting relationships. And because we believe in promoting top talent, you’ll enjoy ongoing training, career development, and opportunities to grow within our dynamic organization. Why You’ll Love This Role Competitive Pay: $16.00+ per hour PLUS commissions. Be a Problem Solver: Help customers find the right financial solutions for their needs. Make an Impact: Every call is a chance to create a positive experience and build trust. Grow With Us: We invest in your success through comprehensive training and development programs. Enjoy Stability & Benefits: Benefits start day one! Requirements Location: In-office in our Carrollton, TX offices. Schedule: Full-time within our Contact Center during one of these shifts: 9:30am – 5:45pm, Sat 9am -12pm CST 11:30pm – 8pm CST Mon-Fri 11:30pm – 8pm CST Mon-Fri Interested in first shift? We’d still love to hear from you! Pay: Starting $16.00/hour + commissions + Sign-On Bonus for applicants with 12+ months of call center experience. What You’ll Do Champion our customer-first culture by delivering outstanding support. Guide customers through financial solutions across multiple brands. Accurately document customer interactions using proprietary systems. Meet and exceed individual and team performance goals. What We’re Looking For High School Diploma or equivalent; 18+ years old. Minimum 6 months of customer service experience (call center preferred). Strong communication skills and ability to learn quickly. Professionalism, discretion, and self-motivation. Bilingual (English/Spanish) candidates highly encouraged to apply. Perks & Benefits Day-One Benefits: Medical, Dental, Vision, Life & AD&D Insurance. 401(k) with Company Match – Immediate vesting. Paid training & professional development programs. Health Savings Account, Pet Insurance, and voluntary coverage options. Inclusive, diverse culture that values your voice and ideas. Ready to take the next step in your career? Apply today and join a team that’s redefining customer service excellence! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Pet insurance Referral program Vision insurance

Responsibilities

The representative will champion a customer-first culture by delivering outstanding support, guiding customers through financial solutions across multiple brands, and accurately documenting all customer interactions using proprietary systems. They must also meet and exceed individual and team performance goals.