Auckland, NZ, 1023
Permanent
IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.
Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).
We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia.

KEY RESPONSIBILITIES

• Manage the customer order process (end to end)
• Ensure orders are raised in line with DIFOT processes
• Ensure the accurate delivery of the right product to the right customer
• Build and maintain excellent customer relationships
• Accurate recording and processing of all orders
• Work closely with the Account Management and Supply teams to meet customer needs
• Monitor orders and take a proactive approach to resolve any potential problems
• Provide outstanding customer service
• Develop and maintain collaborative, cooperative and effective relationships with internal stakeholders