Customer Service Representative at Kennametal Inc
Newport NP19 4SR, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Processing, Sap, Outlook, Excel

Industry

Outsourcing/Offshoring

Description

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2019. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Responsibilities
  • Preparing quotations
  • Liaising with Machine Shop for lead times and cost information
  • Raising production orders
  • Shipping and invoicing all orders, ensuring that the correct documentation is in place
  • Preparing BOMs, routings, cost roll-ups and work files
  • Liaising with customers, agents and production departments to ensure that all orders are shipped to the agreed production schedule and ensuring that all parties are kept informed in cases where schedules are changed
  • Maintaining accurate and up to date paperwork and electronic files of all orders and deliveries including freight costs, ensuring each delivery can be traced back to the original order
  • Maintaining accurate and up to date paperwork and electronic files of all imports and exports
  • Maintaining customer files and records
  • Acting as a key point of contact between the Sales team and Machine Shop
  • Managing inter-plant replenishment and the washed boats process
  • General reception and administration dutie
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