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Customer Service Representative at Kisco Senior Living

Palm Beach Gardens, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Player, Administration, Emergency Response, Record Keeping, Hospitality Support, Flexible Schedule, High-Volume Phone Calls

Industry

Hospitals and Health Care

Description

Job Description The Customer Service Representative provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. What will I do every day? Monitor residents, guests and or visitors coming in and out of the community Take the lead in the day-to-day adiministration of the move-in and welcome process Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk Assist residents with requests as needed Maintain a neat and clean front desk and entrance area Respond to emergencies and supply emergency personnel Audit records and files What will I need to be successful in this role? Bring a smile to work every day Be a great team player High school graduate One to three years of senior living, customer service, or related experience preferred Experience with a high-volume phone call work environment preferred Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed What’s in it for me? (Great Question!) Competitive pay A free meal per shift Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities What do we do? We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years. All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements *Kisco Senior Living is an Equal Opportunity Employer

Responsibilities

The Customer Service Representative monitors residents and visitors, leads the move-in process, and assists with various requests. They also maintain the front desk area and respond to emergencies.