Customer Service Representative (Korea Sales) at Monolithic Power Systems, Inc.

Seongnam-si, , South Korea -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Support, Order Processing, Communication, Interpersonal Skills, Detail Oriented, Problem Solving, Inventory Management, Forecasting, Reporting, Korean Language, English Language, Computer Skills, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Industry

Semiconductor Manufacturing

Description

Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to our customers. Our portfolio of technology helps power our world ---come join our team and see how YOU can make a difference. Job Description: MPS is seeking a Customer Service Representative in our Korea Sales office. The responsible Customer Service Representative will perform a variety of customer and sales support functions, interfaces with sales teams, factory planning and order management team and various other departments. Order Processing Work to enter orders, request to change required dates, update orders in the case of urgent orders Customer Service Work with production planning and order management team on delivery issues; assure product delivery in accordance with customer requirements and manufacturing capabilities. Follow escalation path if needed. Address phone calls and email correspondence to include but not limited to product inquiries, order status, lead time and satisfaction issues. Process sample orders for shipment and follow up Assist finance in following up on any overdue invoices when required Sales support Support the Regional and Area Sales managers in areas of reporting, forecasting /sales analysis and general customer related issues. Distribution Manage the distribution business for Korea distributors by maintaining inventory, order status, backlog management Perform the monthly analysis of distributors inventory and stocking levels Coordinate /follow up on the bi-annual stock rotation Miscellaneous Visitor accommodation and transportation management Monthly Personal expense review assistance Qualifications: Excellent communication and interpersonal skills Fluent English, Korean speaking and writing Computer experience: excel, word, power point Detailed orientated, professional and able to work independently At least 3 years working experience as Sales Assistant or CSR in related industries. BS/BA degree Monolithic Power Systems, Inc. (MPS) is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of MPS to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status. Welcome to Monolithic Power Systems, Inc. Careers! Can’t find a suitable opening? Join our talent community using the "Get Started" link below! Monolithic Power Systems, Inc. (NASDAQ: MPWR) provides small, highly energy efficient, easy-to-use power solutions for systems found in industrial applications, telecom infrastructures, cloud computing, automotive, and consumer applications.

Responsibilities

The Customer Service Representative will perform various customer and sales support functions, including order processing and addressing customer inquiries. They will also manage distribution for Korea distributors and assist with finance-related tasks.