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Customer Service Representative at KSB Company

Sinnar, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Warranty Cases, Complaint Resolution, Complaint Analysis, Training, Development, Site Visits

Industry

Machinery Manufacturing

Description

Position : Executive Solar Customer Service Responsibility -Handling warranty cases reported through toll free -Visiting sites if required for complaint resolution - Complaints analysis - Attending departmental meetings - ASC Training and Development - Free lancers appointments and development The person will be stationed at KSB Sinnar & will report to Plant Service Head. KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Get to know KSB

Responsibilities

The primary responsibility involves handling warranty cases reported via the toll-free line and conducting site visits when necessary for complaint resolution. This role also includes complaints analysis, attending departmental meetings, and managing ASC training and freelancer appointments.