JOB OVERVIEW

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer support. As a key point of contact for our clients, you will be responsible for addressing inquiries, resolving issues, and ensuring a positive experience for all customers. This role requires proficiency in both verbal and written communication, as well as the ability to handle various customer interactions with professionalism.

REQUIREMENTS

• Proven experience in customer service or client services; call center experience is preferred.
• Strong communication skills in English; bilingual or multilingual abilities are highly desirable.
• Excellent typing skills with attention to detail for accurate data entry.
• A positive attitude, strong work ethic, and commitment to delivering exceptional service. Join us in creating memorable experiences for our customers while developing your career in a supportive environment!
  Job Type: Full-time
  Pay: $17.00 - $20.00 per hour
  Work Location: In perso

• Provide outstanding customer service by responding to inquiries via phone, email, and chat in a timely manner.
• Assist customers with order processing & troubleshooting issues.
• Collaborate with team members to improve service delivery and client satisfaction
• Demonstrate effective phone etiquette while managing high call volumes.