Join Our Team as a Veterinary Customer Service Representative / Receptionist : Weekends and Nights: full time positions available.

WHERE QUALITY MEDICINE MEETS A HAPPY TEAM

At Animal Hospital and Emergency Clinic of Conroe, our mission is to be the cornerstone of compassionate care for pets and their families. We know that emergency visits are unplanned and specialty care can be daunting. That’s why we’re seeking enthusiastic team members who share our passion for creating a supportive and welcoming environment. If you’re dedicated to delivering exceptional service and care, we want you on our team!

As a Customer Service Representative (CSR), you’ll be a key player in creating positive experiences for our clients and their pets. Your responsibilities will include:

• Welcoming and Assisting Clients:Greet clients and their pets warmly, ensuring they feel comfortable. Document pet histories and services requested with attention to detail.
• Efficient Scheduling:Manage client visits, from scheduling appointments to coordinating follow-ups, ensuring a smooth workflow for our veterinary team.
• Promote Our Services:Use your knowledge of our offerings to attract new clients and educate existing ones about our services and products.
• Customer Care:Address client inquiries and concerns with empathy and professionalism. Manage cash transactions and handle customer complaints with tact.