Customer Service Representative at Liberty Companies LLC

Paramus, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem-Solving, Organizational Skills, Attention to Detail, Team Collaboration, Empathy, Fast-Paced Environment, Microsoft Office Suite, Customer Service Software

Industry

IT System Custom Software Development

Description

Aristos Tech is seeking a dedicated and motivated Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance to ensure their needs are met in a timely manner. You will be responsible for handling inquiries, resolving issues, and fostering strong relationships with our clients. This position requires a positive attitude and a commitment to providing outstanding customer care. As a Customer Service Representative, you will have the opportunity to interact with a diverse range of clients and contribute to enhancing the overall customer experience. Your ability to communicate effectively and empathize with customer concerns will be critical in this role. At Aristos Tech, we value our employees and provide ample opportunities for growth and advancement within the company. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you. Join us in making a difference for our clients and be a part of a team that is at the forefront of technology and customer service excellence. Responsibilities Handle customer inquiries and provide accurate information about products and services. Resolve customer complaints in a professional and timely manner. Maintain thorough knowledge of company products and services to assist customers effectively. Document customer interactions and feedback in the company database. Assist in processing orders, forms, applications, and requests efficiently. Collaborate with team members to improve service delivery and customer satisfaction. Follow up with customers to ensure their issues have been resolved to their satisfaction. High school diploma or equivalent; additional qualifications in customer service are a plus. Proven experience in a customer service role or similar capacity. Excellent verbal and written communication skills. Strong problem-solving skills and ability to think on your feet. Proficient in using customer service software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong organizational skills and attention to detail.

Responsibilities

The Customer Service Representative will handle customer inquiries, resolve complaints, and maintain knowledge of company products and services. They will document interactions and collaborate with team members to enhance customer satisfaction.