Customer Service Representative at LifeStation

Union, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

18.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Problem Solving, Listening, Empathy, Professionalism, Communication

Industry

Consumer Services

Description

Description Full-Time | In-Office (Hybrid Eligible) | Union, NJ Headquarters Hours: 12:30pm-9:00PM with Sunday and a weekday off At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation’s largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day.We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ. This is a full-time, in-office position with the opportunity to transition to a hybrid schedule after the initial training and onboarding period, based on performance and business needs. The role also offers uncapped commission opportunities, giving you the ability to grow your earnings based on your performance.From the moment you step into our clean, energetic workspace, you’ll feel the entrepreneurial spirit and shared passion for helping others thrive. Our team is supportive, positive, and driven by empathy, professionalism, and a commitment to doing things the right way.If you’re someone who enjoys helping people, solving problems, and being part of a company that challenges the status quo, LifeStation is the place for you. Requirements What You’ll Do Serve as a trusted and supportive voice for our clients and their loved ones Listen attentively to customer questions and concerns and provide effective solutions Create positive, meaningful experiences in every interaction Collaborate with a motivated and compassionate team Deliver an exceptional level of customer service every day If you’re ready to build a rewarding career where your work truly matters — with strong team support, hybrid flexibility, and unlimited earning potential — we’d love to hear from you. We offer a competitive salary and benefits package including paid vacation, paid holidays, health/dental/vision insurance, company paid life insurance, 401k plan with a generous company match and a fully paid training program. LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Responsibilities

The representative will serve as a trusted and supportive voice for clients and their loved ones by attentively listening to questions and concerns and providing effective solutions. They must create positive, meaningful experiences in every interaction while collaborating with a motivated team to deliver exceptional customer service daily.