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Customer Service Representative at LifeStation
Union, New Jersey, United States -
Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

18.0

Posted On

17 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer service, Multitasking, Problem-solving, CRM systems, Data entry, Empathy, Professionalism

Industry

Consumer Services

Description
Description Full-Time | In-Office (Hybrid Eligible) | Union, NJ Headquarters Hours: 12:30pm-9:00PM with Sunday and a weekday off At LifeStation, our mission is simple but powerful: to use innovative technology and compassionate service to help seniors live safely, independently, and confidently. As one of the nation’s largest providers of medical alert monitoring and telehealth technology services, we are proud to make a meaningful difference in the lives of the families we serve every day.We are currently seeking a Customer Service Representative to join our team at our modern, state-of-the-art call center in Union, NJ. We are seeking a Customer Service Representative to join our team at our Union, NJ call center. This is a full-time, in-office role with the opportunity to transition to a hybrid schedule after training, based on performance and business needs. Requirements Strong communication and customer service skills Ability to multitask and problem-solve in a fast-paced environment Comfortable using CRM systems and data entry Availability for evening and weekend shifts What You’ll Do Assist customers and provide timely, effective solutions Handle inquiries with empathy and professionalism Create positive customer experiences in every interaction Collaborate with a supportive team We offer competitive pay, benefits, paid training, and growth opportunities. Salary Description $18/hour + overtime eligibility LifeStation is an Equal Opportunity Employer. Here, we believe that showing empathy and kindness toward everyone is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.
Responsibilities
Assist customers by providing timely and effective solutions to their inquiries. Collaborate with a supportive team to create positive customer experiences while maintaining professionalism.