About the RoleWorking in our Shoring, Trench & Safety Equipment division, As a Customer Service Representative at United Rentals you will be a key customer contact at our branch in Brisbane, with responsibility for quoting, selling and fulfilling orders for equipment and services to meet customer needs.

• Key ResponsibilitiesPromote and maintain a high level of customer service
• Work with internal team to facilitate efficient hire operations
• Attend to all customer and supplier enquiries
• Generate hire contracts and purchase orders
• Develop and maintain high levels of product knowledge
• Support sales, marketing, and business development

• About YouExceptional customer service skills and well organised administration skills
• High level of administration and computer literacy
• Clear communication with a professional phone manner
• Good cultural fit, work ethic, and be self-motivated
• Multi-tasking in a high-volume environment

Experience in using CRM or ERP systemAbout the RoleWe are seeking a motivated individual with a positive, "can-do" attitude to join our supportive team based in Queanbeyan East, NSW.This full-time position is ideal for someone with strong attention to detail, excellent customer service skills and the ability to resolve issues efficiently while maintaining a professional and customer-focused approach.As a Customer Service Representative, you will play a key role in supporting the smooth operation of our Queanbeyan East branch. You will be a first point of contact for customer and subcontractor enquiries via phone, email and in person, helping deliver a seamless and high-quality customer experience.Working closely with warehouse staff, subcontractors, transport providers and the wider Operations team, you will coordinate bookings, track stock movements, process payments and maintain accurate records.This is a fast-paced role where priorities can change quickly, so you'll need to be organised, adaptable and confident communicating with a wide range of people.

• About YouWe're looking for someone who enjoys working with people, takes ownership and thrives in a busy environment.You'll ideally bring:Previous experience in customer service, administration or a similar role.
• A proactive attitude and genuine willingness to learn and develop.
• Strong customer service and communication skills.
• A confident and professional phone manner.
• Excellent organisation and time-management skills.
• The ability to manage multiple priorities and changing requirements.
• Strong attention to detail and accuracy.
• Confidence using Microsoft Office and learning new software systems.
• Practical problem-solving skills and a solutions-focused approach.
• The ability to work independently while contributing positively to a team.

Previous experience within hire, construction, logistics or a related industry will be highly regarded but isn't essential, as full training will be provided.If you come from a call centre or customer-focused background, we strongly encourage you to apply. Experience handling high call volumes, resolving customer enquiries and managing competing priorities is highly transferable to this role.

• The PerksCompetitive remuneration package.
• Career progression opportunities within a growing national organisation.
• Ongoing training and professional development.
• Supportive and collaborative team environment.
• Access to our Employee Assistance Program (EAP).
• Opportunity to work from home up to two days per week following successful completion of probation.
• A varied role where no two days are exactly the same.
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About the RoleWe are seeking a motivated individual with a positive, "can-do" attitude to join our supportive team based in Queanbeyan East, NSW.This full-time position is ideal for someone with strong attention to detail, excellent customer service skills and the ability to resolve issues efficiently while maintaining a professional and customer-focused approach.As a Customer Service Representative, you will play a key role in supporting the smooth operation of our Queanbeyan East branch. You will be a first point of contact for customer and subcontractor enquiries via phone, email and in person, helping deliver a seamless and high-quality customer experience.Working closely with warehouse staff, subcontractors, transport providers and the wider Operations team, you will coordinate bookings, track stock movements, process payments and maintain accurate records.This is a fast-paced role where priorities can change quickly, so you'll need to be organised, adaptable and confident communicating with a wide range of people.

• About YouWe're looking for someone who enjoys working with people, takes ownership and thrives in a busy environment.You'll ideally bring:Previous experience in customer service, administration or a similar role.
• A proactive attitude and genuine willingness to learn and develop.
• Strong customer service and communication skills.
• A confident and professional phone manner.
• Excellent organisation and time-management skills.
• The ability to manage multiple priorities and changing requirements.
• Strong attention to detail and accuracy.
• Confidence using Microsoft Office and learning new software systems.
• Practical problem-solving skills and a solutions-focused approach.
• The ability to work independently while contributing positively to a team.

Previous experience within hire, construction, logistics or a related industry will be highly regarded but isn't essential, as full training will be provided.If you come from a call centre or customer-focused background, we strongly encourage you to apply. Experience handling high call volumes, resolving customer enquiries and managing competing priorities is highly transferable to this role.

• The PerksCompetitive remuneration package.
• Career progression opportunities within a growing national organisation.
• Ongoing training and professional development.
• Supportive and collaborative team environment.
• Access to our Employee Assistance Program (EAP).
• Opportunity to work from home up to two days per week following successful completion of probation.
• A varied role where no two days are exactly the same.
•