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Customer Service Representative at LinkedIn

alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

45000.0

Posted On

22 Oct, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Consumer Services

Description

Daily interaction with customer via phone, fax, and email for order preparation
Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
Processing and closing of return product log
Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
Confirmation of pricing on inventory purchased for inventory valuation
Review of back order report and processing of any orders based on receipt of inventory
Posting of inventory based on receipt of goods
Manage Customer Accounts and continually updated detailed customer listing
Monitor and completion of customer service calls

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Responsibilities

Daily interaction with customer via phone, fax, and email for order preparation
Handle and resolve customer complaints – completion of incident reports and preventative and corrections action as applicable
Processing and closing of return product log
Working with vendors to process purchase orders to fulfill incomplete orders and inventory shortage
Confirmation of pricing on inventory purchased for inventory valuation
Review of back order report and processing of any orders based on receipt of inventory
Posting of inventory based on receipt of goods
Manage Customer Accounts and continually updated detailed customer listing
Monitor and completion of customer service calls