WE’RE LOOKING FOR AN ON-SITE CUSTOMER SERVICE REPRESENTATIVE IN THE LOGISTICS INDUSTRY TO WORK IN RICHMOND, BC.

Our client is a well-regarded company with a strong presence in the warehouse and distribution sector. Known for its supportive team environment and commitment to service excellence, the company is seeking a Customer Service Representative for a 6-week contract covering October 15 through the end of November. The CSR will be responsible for managing customer orders, supporting warehouse operations, and ensuring a smooth client experience.

• Manage customer orders from start to finish
• Monitor and respond to the CSR team inbox
• Work with WMS and TMS systems to support warehouse operations
• Provide administrative support to a team of 5 CSRs plus the Manager
• Ensure accuracy and attention to detail in all order processing and communications

The successful candidate has:

• 2+ years of customer service and order management experience
• Strong communication and interpersonal skills
• High attention to detail and punctuality
• Experience using WMS and TMS systems
• A reliable vehicle, as the location is not accessible by public transit

Compensation and benefits:

• The discussed hourly rate is $20 – $25 depending on experience
• Supportive team environment
• Full-time hours, Monday to Friday, 8:00 AM – 4:30 PM