Our multinational client in the 11th district is looking for a Customer Service Representative (Logistics focus)
Our partner has over 100 years of history in Hungary. In addition to their Budapest headquarters (approximately 30 employees – commercial and logistics activities), they also operate a manufacturing unit where they produce a wide range of products.
A stable workplace awaits the new colleague, with a cohesive team representing a high professional standard!

REQUIREMENTS:

• Fluency in English
• 0-2 years’ experience in customer service or logistic roles
• Experience in SAP system is a plus
• Excellent communication skills
• Balkan languages could be an advantage
• Customer oriented attitude
• Reliability, reactivity, and dynamism

• Order management
• Provide information on order status and delivery lead times
• Advise on stock availability, prices, and product information
• Process picking based on customer request
• Invoicing
• Analyse and follow-up the order portfolio
• Communication with sales offices
• Coordination and interaction with Logistics Provider
• Manage customer claims
• Monitor Customer Service KPI and reports