JOIN OUR CUSTOMER SERVICE TEAM AT LUTRON ELECTRONICS!

Lutron is looking for self-driven and team-oriented individuals to join our Customer Service Team at our Las Vegas, NV office. At Lutron, our top priority is to provide our customers with high-quality products and exceptional service.
As a valued member of our Customer Service team, you will be the voice of our company, entrusted with the responsibility to deliver outstanding customer service through sound judgment and dedication. We are seeking proactive individuals who are eager to enhance their customer service skills through meaningful and impactful interactions with our customers.

Responsibilities:

• Deliver Exceptional Service: Your passion for excellence and ability to communicate complex issues clearly and concisely will ensure each customer feels they have received outstanding service.
• Serve as the primary point of contact for customers, ensuring a seamless and effortless experience for all their needs.
• Collaborate with various departments within the business to resolve issues promptly and efficiently.
• Leverage your problem-solving skills to think creatively and propose innovative solutions to business challenges.
• Proactively expand your knowledge of our products and different aspects of our business.
• Build and Retain Relationships: You will play a crucial role in establishing relationships with new customers and retaining existing ones.
• Promote Growth: By fostering customer retention and driving sales of new products, you will contribute to the growth and expansion of our company.
• Maintain Industry Leadership: Your impressive communication skills, product knowledge, and problem-solving abilities will help uphold our position as an industry leader.

Qualifications:

• Associate’s degree or Bachelor’s degree required
• If less than 5 years of professional work experience, minimum cumulative 2.80 GPA is required
• Must be located within commutable distance of Las Vegas, NV to accommodate in-office schedule

• Deliver Exceptional Service: Your passion for excellence and ability to communicate complex issues clearly and concisely will ensure each customer feels they have received outstanding service.
• Serve as the primary point of contact for customers, ensuring a seamless and effortless experience for all their needs.
• Collaborate with various departments within the business to resolve issues promptly and efficiently.
• Leverage your problem-solving skills to think creatively and propose innovative solutions to business challenges.
• Proactively expand your knowledge of our products and different aspects of our business.
• Build and Retain Relationships: You will play a crucial role in establishing relationships with new customers and retaining existing ones.
• Promote Growth: By fostering customer retention and driving sales of new products, you will contribute to the growth and expansion of our company.
• Maintain Industry Leadership: Your impressive communication skills, product knowledge, and problem-solving abilities will help uphold our position as an industry leader