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Customer Service Representative at Lytegen
, , Mexico -
Full Time

Start Date

Immediate

Expiry Date

02 Apr, 26

Salary

0.0

Posted On

02 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cold Calling, Lead Generation, Telemarketing, Data Entry, Attention to Detail, Communication, Sales Experience, Discipline, Coachability, Pressure Handling, Script Following, Appointment Booking, Call Quality, Compliance Standards, Outbound Calling, Performance Tracking

Industry

Professional Services

Description
We are hiring disciplined Cold Callers in Mexico to generate qualified leads for the US residential solar market. This role is 100 percent execution focused. You will be making high-volume outbound calls, following a strict script, qualifying homeowners, and booking appointments accurately. This is not a casual calling role. Performance is tracked daily. Accuracy matters. You will be responsible for outbound lead generation only. Your day-to-day work includes: • Making high-volume outbound calls to US homeowners • Following approved scripts word-for-word • Identifying qualified prospects based on clear criteria • Booking appointments accurately into the system • Applying correct call dispositions every time • Maintaining call quality and compliance standards • Hitting daily and weekly call and booking targets No manual dialing. No off-system calls. No improvising scripts. This role is for people who can handle pressure and repetition. You must have: • Strong spoken English with neutral or clear US-understandable accent • Prior experience in cold calling, telemarketing, or lead generation • Ability to speak confidently and control the call • High attention to detail for data entry and dispositions • Strong work ethic and consistency • Ability to work US business hours Sales experience is a plus, but discipline and coachability matter more. • Competitive base pay • Performance-based incentives • Clear growth path for top performers
Responsibilities
The role involves making high-volume outbound calls to US homeowners, following strict scripts, and booking appointments accurately. Performance is tracked daily, and accuracy in call dispositions is crucial.