Customer Service Representative (m/f/d) with Dutch - Warranty services at Foundever
12059 Berlin, , Germany -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

0.0

Posted On

01 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Imagine working in an environment that encourages creativity and collaboration, where your ideas are valued and your professional development is supported. Our offices at Foundever are places where you can develop, network and master new challenges every day. Apply as a Customer Service Representative (m/f/d) for an extended warranty provider for consumer electronics and home appliances and join our motivated team!
Start: 04.08.2025 | Location: Berlin-Neukölln | Hours per week: 20 - 40 h | Employment contract: permanent
Working hours: Monday to Friday between 10:00 AM and 06:05 PM, Saturday between 09:00 AM and 01:00 PM
Salary: 2,423 - 2,623 €/month at 40h/week (Fixed salary € 2,223/month + Language Bonus € 200/month + Performance Bonus up to € 200/month

Responsibilities
  • Damage assessment of defective electronic devices of our Dutch-speaking customers by telephone and e-mail
  • Increasing customer satisfaction by processing inquiries quickly and competently
  • Review of the submitted claims for damages
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