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Customer Service Representative at Magnolia Plumbing
Washington, District of Columbia, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Jan, 26

Salary

0.0

Posted On

13 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Multitasking, Excel, MSWord, Outlook, Professional Composure, Team Collaboration, Problem Solving, Empathy, Sales Skills, Time Management

Industry

Construction

Description
Description Magnolia Plumbing, Inc. Is looking for a Customer Service Representative to be the voice of our company! Applicants must have at least 2 years’ experience in a fast paced, customer service environment where a large amount of phone calls were made/taken. We offer paid vacation, health insurance, 401K matching, profit sharing and Fort Totten metro accessible. Responsibilities: Field incoming calls in a timely manner. Meet daily call center goals which include but not limited to: Making 75 outbound calls Booking appointments Doing some cross sells Educate customers on additional services, products, and service plans, which include upselling to customers Always maintain a positive empathetic and professional attitude towards customers to build trust. Engage the customer to incite loyalty Provide World Class Customer Service Every day Collaborate in a team environment and enjoys a challenge in a fast-paced workplace. Requirements Must be proficient in Excel, MSWord and Outlook Excellent oral and written communications skills Provide great customer service by being motivated and energetic Multitask effectively and works well under pressure. Professional composure in varying situations Ability to work well with others
Responsibilities
Field incoming calls in a timely manner and meet daily call center goals. Provide world-class customer service and engage customers to incite loyalty.